Feedora
AI feedback and complaint operations for Shopify merchants.
Overview
A merchant platform connecting commerce events, WhatsApp conversations, AI responses and operational dashboards.
Engineering responsibilities
Multi-tenant merchant onboarding and complaint workflows
Shopify webhooks and Meta Embedded Signup
Incoming/outgoing WhatsApp messaging
AI responses, sentiment analysis and automated initiation
Vercel frontend and AWS EC2 backend delivery
Technologies
React, Redux, Node.js, MongoDB, Shopify, OpenAI, Meta API